Chatham-Kent Generator Pros ("we," "us," or "our"): your privacy matters when you visit our website or reach out for a quote. This policy describes the personal information we gather through this site, the purposes it serves, and the steps we take to keep it safe, so you can engage with our team with confidence.
What This Site Collects
If you contact us for a quote, we collect the basics: who you are and how to reach you. That means your name, telephone number, and email, plus the service address and a few lines about what you need, such as a repair, an installation, or routine maintenance.
Ways Your Information Is Used
Think of your information as the working file for your request. It travels only along the path of the job: answering your initial message, producing a written estimate, scheduling the appointment, completing the service, and closing the loop with any follow-up communication the situation calls for.
Keeping Your Information Secure
From the moment your request arrives, it is handled with care. Paper and digital records alike are stored securely, viewed only by authorized team members, and retained just long enough to meet operational needs and legal obligations. Rest assured that your information is never offered for sale, trade, or lease to outside parties.
How Cookies Work Here
Cookies are small text files placed on your device when you visit. On this website they serve humble purposes: keeping the site operational, smoothing your navigation, and supporting the measurement of site usage. Should you prefer to refuse them, most browsers offer controls for clearing or declining cookies, with the trade-off that certain conveniences may disappear.
How Usage Is Measured
Measurement on this website stays modest and anonymous. When analytics are collected, they capture general activity such as how often a page is viewed and for roughly how long, all pooled together so no single person stands out. These summaries guide small improvements to content and layout, nothing more.
Access, Correction, and Deletion
Prefer not to hear from us again, or want to see exactly what we have stored? Either is easy to arrange. Write to us using the information below to request a copy of your details, fix an error, have your information deleted, or withdraw from any further communication. We act on these requests promptly.
Contact Us
For anything related to your privacy, from a quick question to a formal request concerning your records, the fastest route is a direct message to our office, and the details you need to do so are right here:
Chatham-Kent Generator Pros
Email: contact@chathamgeneratorpros.ca
Chatham, ON